{"id":2080,"date":"2022-05-05T15:57:56","date_gmt":"2022-05-05T12:57:56","guid":{"rendered":"http:\/\/marisputraims.area.lv\/zipa_test\/?page_id=2080"},"modified":"2022-11-29T12:21:59","modified_gmt":"2022-11-29T10:21:59","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/zipa.lv\/darbu-galerija\/atmaksas-un-atgriesanas-politika\/","title":{"rendered":"Atmaksas un atgrie\u0161anas politika"},"content":{"rendered":"\n

<\/b>Noteikumi par distances l\u012bgumu<\/span><\/b><\/h3><\/div>\n\n
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Interneta veikals www.zipa.lv<\/a> un uz\u0146\u0113muma \u012bpa\u0161nieks SIA BCB-Eko neuzglab\u0101 pirkuma l\u012bguma kopijas.<\/p>\n

Pat\u0113r\u0113t\u0101ja ties\u012bbas, inform\u0101cija par pas\u016bt\u012bjuma atteik\u0161anu un l\u012bguma lau\u0161anu<\/h3>\n

Latvijas Republikas Ministru kabineta noteikumi Nr.207,<\/strong> R\u012bg\u0101 2002.gada 28.maij\u0101 (prot. Nr.22 22.\u00a7) \u201cNoteikumi par distances l\u012bgumu\u201d http:\/\/www.likumi.lv\/doc.php?id=62580 <\/a>nosaka, ka klientam ir ties\u012bbas atk\u0101pties no l\u012bguma 14 kalend\u0101ro dienu laik\u0101 un atdot interneta veikal\u0101 ieg\u0101d\u0101to preci atpaka\u013c p\u0101rdev\u0113jam.<\/p>\n

Pat\u0113r\u0113t\u0101ju ties\u012bbu aizsardz\u012bbas likums<\/h3>\n

12.pants. Atteikuma ties\u012bbas<\/strong><\/p>\n

(1) Atteikuma ties\u012bbas ir pat\u0113r\u0113t\u0101ja ties\u012bbas noteikt\u0101 termi\u0146\u0101 vienpus\u0113ji atk\u0101pties no l\u012bguma (atteikt pas\u016bt\u012bjumu), nemaks\u0101jot l\u012bgumsodu, procentus vai zaud\u0113juma atl\u012bdz\u012bbu.<\/p>\n

(2) Pat\u0113r\u0113t\u0101js var izmantot atteikuma ties\u012bbas, lai atk\u0101ptos no:<\/p>\n

1) l\u012bguma, kas nosl\u0113gts \u0101rpus past\u0101v\u012bg\u0101s tirdzniec\u012bbas vai pakalpojumu snieg\u0161anas vietas;<\/p>\n

2) distances l\u012bguma;<\/p>\n

3) (izsl\u0113gts no 23.02.2011. ar 28.10.2010. likumu)<\/em>.<\/p>\n

(3) Ra\u017eot\u0101js, p\u0101rdev\u0113js vai pakalpojuma sniedz\u0113js \u0161\u0101 panta otraj\u0101 da\u013c\u0101 min\u0113to l\u012bgumu nosl\u0113g\u0161anas br\u012bd\u012b vai preces p\u0101rdo\u0161anas vai pas\u016bt\u012bjuma nodo\u0161anas br\u012bd\u012b iesniedz pat\u0113r\u0113t\u0101jam rakstveida atteikuma veidlapu, kur\u0101 min\u0113ts ra\u017eot\u0101ja, p\u0101rdev\u0113ja vai pakalpojuma sniedz\u0113ja nosaukums (firma), v\u0101rds, uzv\u0101rds un adrese, k\u0101 ar\u012b sniegts atteikuma ties\u012bbu apraksts.<\/p>\n

(4) Pat\u0113r\u0113t\u0101js rakstveida atteikumu adres\u0113 personai, kuras nosaukums (firma), v\u0101rds, uzv\u0101rds un adrese nor\u0101d\u012bta atteikuma veidlap\u0101. Ja pat\u0113r\u0113t\u0101jam netiek izsniegta rakstveida atteikuma veidlapa, rakstveida atteikumu adres\u0113 ra\u017eot\u0101jam, p\u0101rdev\u0113jam vai pakalpojuma sniedz\u0113jam, ar kuru nosl\u0113gts l\u012bgums. Atteikuma nos\u016bt\u012b\u0161ana noteikt\u0101 termi\u0146\u0101 izbeidz l\u012bgumu un atbr\u012bvo pat\u0113r\u0113t\u0101ju no jebkur\u0101m l\u012bgumsaist\u012bb\u0101m, iz\u0146emot izmaksas, kas saist\u012btas ar pre\u010du vai lietas atdo\u0161anu atpaka\u013c ra\u017eot\u0101jam, p\u0101rdev\u0113jam vai pakalpojuma sniedz\u0113jam.<\/p>\n

(5) Pat\u0113r\u0113t\u0101ja pien\u0101kums ir septi\u0146u dienu laik\u0101 p\u0113c rakstveida atteikuma nos\u016bt\u012b\u0161anas atdot preci vai lietu ra\u017eot\u0101jam, p\u0101rdev\u0113jam vai pakalpojuma sniedz\u0113jam (ja prece vai lieta ir sa\u0146emta). Ra\u017eot\u0101ja, p\u0101rdev\u0113ja vai pakalpojuma sniedz\u0113ja pien\u0101kums ir nekav\u0113joties, ne v\u0113l\u0101k k\u0101 30 dienu laik\u0101 no pat\u0113r\u0113t\u0101ja rakstveida atteikuma sa\u0146em\u0161anas dienas, atmaks\u0101t pat\u0113r\u0113t\u0101jam to naudas summu, kura par preci, lietu vai pakalpojumu samaks\u0101ta l\u012bdz l\u012bguma izbeig\u0161anas br\u012bdim. Ra\u017eot\u0101js, p\u0101rdev\u0113js vai pakalpojuma sniedz\u0113js ir ties\u012bgs neatmaks\u0101t pat\u0113r\u0113t\u0101jam t\u0101 samaks\u0101to naudas summu par preci vai lietu, kam\u0113r pat\u0113r\u0113t\u0101js nav atdevis preci vai lietu vai ar\u012b nav iesniedzis preces vai lietas atdo\u0161anu vai nos\u016bt\u012b\u0161anu apstiprino\u0161us dokumentus.<\/p>\n

(6) Pat\u0113r\u0113t\u0101js ir atbild\u012bgs par preces kvalit\u0101tes un dro\u0161uma saglab\u0101\u0161anu atteikuma ties\u012bbu realiz\u0113\u0161anas termi\u0146\u0101.<\/p>\n

(Ar groz\u012bjumiem, kas izdar\u012bti ar 22.11.2001., 27.10.2005., 21.05.2009. un 28.10.2010. likumu, kas st\u0101jas sp\u0113k\u0101 01.01.2011. Sk. P\u0101rejas noteikumu 19.punktu)<\/em><\/p>\n

14.pants. Preces vai pakalpojuma neatbilst\u012bba l\u012bguma noteikumiem<\/strong><\/p>\n

(1) Prece neatbilst l\u012bguma noteikumiem, ja:<\/p>\n

1) t\u0101 neatbilst normat\u012bvajos aktos vai normat\u012bvtehniskajos dokumentos noteiktaj\u0101m pras\u012bb\u0101m, k\u0101 ar\u012b parasti izvirz\u0101m\u0101m pras\u012bb\u0101m \u2014 tai nepiem\u012bt \u012bpa\u0161\u012bbas un izpild\u012bjums, k\u0101ds parasti piem\u012bt t\u0101da pa\u0161a veida prec\u0113m un k\u0101du pat\u0113r\u0113t\u0101js var pamatoti gaid\u012bt, \u0146emot v\u0113r\u0101 preces raksturu;<\/p>\n

2) t\u0101 nav der\u012bga m\u0113r\u0137iem, k\u0101di paredz\u0113ti normat\u012bvtehniskajos dokumentos vai tehniskaj\u0101 pas\u0113, bet, ja t\u0101du nav, \u2014 m\u0113r\u0137iem, k\u0101diem t\u0101da pa\u0161a nosaukuma un apraksta preces parasti tiek izmantotas;<\/p>\n

3) t\u0101 nav der\u012bga m\u0113r\u0137iem, kuriem pat\u0113r\u0113t\u0101js izv\u0113l\u0113jies preci un par kuriem tas tie\u0161i vai netie\u0161i pazi\u0146ojis p\u0101rdev\u0113jam, sl\u0113dzot l\u012bgumu, iz\u0146emot gad\u012bjumus, kad p\u0101rdev\u0113js p\u0101rdo\u0161anas laik\u0101 nevar\u0113ja saprast \u0161\u0101dus speci\u0101lus m\u0113r\u0137us un pat\u0113r\u0113t\u0101jam nebija pamatota iemesla pa\u013cauties uz p\u0101rdev\u0113ja kompetenci un spriedumu;<\/p>\n

4) t\u0101 neatbilst \u012bpa\u0161\u012bb\u0101m vai t\u0101s komplekt\u0101cija neatbilst tai komplekt\u0101cijai, k\u0101das l\u012bguma sl\u0113g\u0161anas vai pied\u0101v\u0101juma izteik\u0161anas laik\u0101 p\u0101rdev\u0113js uzr\u0101d\u012bjis ar pre\u010du paraugiem vai mode\u013ciem;<\/p>\n

5) t\u0101 nav iesai\u0146ota, bet iesai\u0146ojums ir nepiecie\u0161ams, lai pasarg\u0101tu preci no boj\u0101jumiem vai boj\u0101\u0161an\u0101s;<\/p>\n

6) par to sniegta maldino\u0161a, nepatiesa, nepiln\u012bga vai neskaidra (nesalas\u0101ma) inform\u0101cija vai t\u0101 nav sniegta visp\u0101r un t\u0101p\u0113c preci nav iesp\u0113jams lietot paredz\u0113tajam nol\u016bkam vai ar\u012b t\u0101 rada vai var rad\u012bt apdraud\u0113jumu pat\u0113r\u0113t\u0101ja mantai, vesel\u012bbai, dz\u012bv\u012bbai vai videi;<\/p>\n

7) t\u0101 ir viltota.<\/p>\n

(2) Pakalpojums neatbilst l\u012bguma noteikumiem, ja:<\/p>\n

1) to sniedzot, nav iev\u0113rotas normat\u012bvo aktu vai normat\u012bvtehnisko dokumentu pras\u012bbas vai tam ir citi tr\u016bkumi;<\/p>\n

2) par to sniegta maldino\u0161a, nepatiesa, nepiln\u012bga vai neskaidra (nesalas\u0101ma) inform\u0101cija vai t\u0101 nav sniegta visp\u0101r un t\u0101p\u0113c pakalpojumu nav iesp\u0113jams izmantot paredz\u0113tajam nol\u016bkam vai ar\u012b tas rada vai var rad\u012bt apdraud\u0113jumu pat\u0113r\u0113t\u0101ja mantai, vesel\u012bbai, dz\u012bv\u012bbai vai videi.<\/p>\n

(3) Prece vai pakalpojums nav uzskat\u0101ms par neatbilsto\u0161u l\u012bguma noteikumiem, ja pirms l\u012bguma sl\u0113g\u0161anas pat\u0113r\u0113t\u0101js ir sa\u0146\u0113mis rakstveida br\u012bdin\u0101jumu par preces vai pakalpojuma nepien\u0101c\u012bgu kvalit\u0101ti vai nepien\u0101c\u012bgas kvalit\u0101tes iemesls ir pat\u0113r\u0113t\u0101ja pieg\u0101d\u0101tie materi\u0101li, iz\u0146emot gad\u012bjumu, kad pakalpojuma sniedz\u0113jam k\u0101 profesion\u0101lim vajadz\u0113ja to zin\u0101t un rakstveid\u0101 br\u012bdin\u0101t pat\u0113r\u0113t\u0101ju.<\/p>\n

(Ar groz\u012bjumiem, kas izdar\u012bti ar 22.11.2001. likumu, kas st\u0101jas sp\u0113k\u0101 26.12.2001.)<\/em><\/p>\n

28.pants. Pat\u0113r\u0113t\u0101ja ties\u012bbas, ja vi\u0146am p\u0101rdota vai nodota lieto\u0161an\u0101 l\u012bguma noteikumiem neatbilsto\u0161a prece<\/strong><\/p>\n

(1) Pat\u0113r\u0113t\u0101js, kuram p\u0101rdota vai nodota lieto\u0161an\u0101 l\u012bguma noteikumiem neatbilsto\u0161a prece, ir ties\u012bgs piepras\u012bt, lai ra\u017eot\u0101js vai p\u0101rdev\u0113js veic vienu no \u0161\u0101d\u0101m darb\u012bb\u0101m:<\/p>\n

1) attiec\u012bgi samazina preces cenu;<\/p>\n

2) nov\u0113r\u0161 preces neatbilst\u012bbu l\u012bguma noteikumiem vai atl\u012bdzina pat\u0113r\u0113t\u0101jam izdevumus par neatbilst\u012bbas nov\u0113r\u0161anu;<\/p>\n

3) apmaina preci pret t\u0101du pa\u0161u vai ekvivalentu preci, ar kuru b\u016btu nodro\u0161in\u0101ta atbilst\u012bba l\u012bguma noteikumiem;<\/p>\n

4) atce\u013c l\u012bgumu un atmaks\u0101 pat\u0113r\u0113t\u0101jam par preci samaks\u0101to naudas summu.<\/p>\n

(2) Prece apmain\u0101ma vai t\u0101s neatbilst\u012bba l\u012bguma noteikumiem nov\u0113r\u0161ama bez atl\u012bdz\u012bbas (taj\u0101 skait\u0101 bez preces nos\u016bt\u012b\u0161anas, darba, materi\u0101lu un citu izmaksu atl\u012bdzin\u0101\u0161anas) un sapr\u0101t\u012bg\u0101 termi\u0146\u0101, neradot ne\u0113rt\u012bbas pat\u0113r\u0113t\u0101jam un \u0146emot v\u0113r\u0101 preces raksturu, k\u0101 ar\u012b paredzamo t\u0101s lieto\u0161anas nol\u016bku.<\/p>\n

(3) Ja preces neatbilst\u012bba l\u012bguma noteikumiem atkl\u0101jas v\u0113l\u0101k nek\u0101 se\u0161us m\u0113ne\u0161us p\u0113c preces p\u0101rdo\u0161anas, pat\u0113r\u0113t\u0101js ir ties\u012bgs:<\/p>\n

1) vispirms piepras\u012bt, lai ra\u017eot\u0101js vai p\u0101rdev\u0113js bez atl\u012bdz\u012bbas nov\u0113r\u0161 preces neatbilst\u012bbu l\u012bguma noteikumiem vai atl\u012bdzina pat\u0113r\u0113t\u0101jam izdevumus par neatbilst\u012bbas nov\u0113r\u0161anu, vai apmaina preci pret t\u0101du pa\u0161u vai ekvivalentu preci, ar kuru b\u016btu nodro\u0161in\u0101ta atbilst\u012bba l\u012bguma noteikumiem (iz\u0146emot gad\u012bjumu, kad tas nav iesp\u0113jams);<\/p>\n

2) gad\u012bjum\u0101, kad ra\u017eot\u0101js vai p\u0101rdev\u0113js nevar apmain\u012bt preci vai sapr\u0101t\u012bg\u0101 termi\u0146\u0101 nov\u0113rst preces neatbilst\u012bbu l\u012bguma noteikumiem, neradot ne\u0113rt\u012bbas pat\u0113r\u0113t\u0101jam, \u2014 piepras\u012bt, lai ra\u017eot\u0101js vai p\u0101rdev\u0113js samazina preces cenu vai atce\u013c l\u012bgumu un atmaks\u0101 pat\u0113r\u0113t\u0101jam par preci samaks\u0101to naudas summu proporcion\u0101li normat\u012bvajos aktos noteiktaj\u0101 k\u0101rt\u012bb\u0101 organiz\u0113t\u0101 ekspert\u012bz\u0113 konstat\u0113tajam preces nolietojumam.<\/p>\n

(4) Ja preces neatbilst\u012bba l\u012bguma noteikumiem ir maznoz\u012bm\u012bga un nevar b\u016btiski ietekm\u0113t pat\u0113r\u0113t\u0101ja iesp\u0113jas izmantot preci, pat\u0113r\u0113t\u0101js nevar pras\u012bt, lai ra\u017eot\u0101js vai p\u0101rdev\u0113js atce\u013c l\u012bgumu un atmaks\u0101 par preci samaks\u0101to naudas summu. Preces neatbilst\u012bba l\u012bguma noteikumiem uzskat\u0101ma par maznoz\u012bm\u012bgu, ja normat\u012bvajos aktos noteiktaj\u0101 k\u0101rt\u012bb\u0101 organiz\u0113t\u0101 ekspert\u012bz\u0113 konstat\u0113ts, ka preces neatbilst\u012bba nepazemina preces pamatfunkciju izpildes kvalit\u0101ti vai lieto\u0161anas \u012bpa\u0161\u012bbas un to var nov\u0113rst, neradot vizu\u0101li konstat\u0113jamas izmai\u0146as preces \u0101r\u0113j\u0101 izskat\u0101.<\/p>\n

(5) Ja preces nepareiza vai nekvalitat\u012bva uzst\u0101d\u012b\u0161ana ir k\u013cuvusi par iemeslu preces neatbilst\u012bbai l\u012bguma noteikumiem, bet preci uzst\u0101d\u012bjis p\u0101rdev\u0113js vai tre\u0161\u0101 persona saska\u0146\u0101 ar l\u012bgumu, kas nosl\u0113gts ar p\u0101rdev\u0113ju, k\u0101 ar\u012b ja preci uzst\u0101d\u012bjis pat\u0113r\u0113t\u0101js saska\u0146\u0101 ar nepareizu (neprec\u012bzu) vai valsts valod\u0101 netulkotu lieto\u0161anas pam\u0101c\u012bbu, tad prece ir uzskat\u0101ma par neatbilsto\u0161u l\u012bguma noteikumiem un pat\u0113r\u0113t\u0101js ir ties\u012bgs piepras\u012bt no p\u0101rdev\u0113ja \u0161aj\u0101 pant\u0101 paredz\u0113to pras\u012bbu izpildi.<\/p>\n

(6) \u0160\u0101 panta pirmaj\u0101 da\u013c\u0101 min\u0113to ties\u012bbu izmanto\u0161ana neizsl\u0113dz pat\u0113r\u0113t\u0101ja ties\u012bbas piepras\u012bt zaud\u0113juma atl\u012bdz\u012bbu vai l\u012bgumsoda samaksu.<\/p>\n

(7) L\u012bguma noteikumiem neatbilsto\u0161as lielgabar\u012bta preces un par 10 kilogramiem smag\u0101kas preces ekspert\u012bzes veik\u0161anai, noceno\u0161anai, tr\u016bkumu nov\u0113r\u0161anai, apmai\u0146ai vai l\u012bguma atcel\u0161anai nog\u0101d\u0101 ra\u017eot\u0101js vai p\u0101rdev\u0113js uz sava r\u0113\u0137ina. Ja ra\u017eot\u0101js vai p\u0101rdev\u0113js atsak\u0101s nog\u0101d\u0101t preci, pat\u0113r\u0113t\u0101js ir ties\u012bgs nog\u0101d\u0101t preci pats vai ar tre\u0161\u0101s personas pal\u012bdz\u012bbu, bet uz ra\u017eot\u0101ja vai p\u0101rdev\u0113ja r\u0113\u0137ina.<\/p>\n

(8) Ja preci nog\u0101d\u0101 pat\u0113r\u0113t\u0101js, ra\u017eot\u0101jam vai p\u0101rdev\u0113jam triju dienu laik\u0101 p\u0113c izdevumus apstiprino\u0161a dokumenta sa\u0146em\u0161anas j\u0101atl\u012bdzina izdevumi, kas pat\u0113r\u0113t\u0101jam radu\u0161ies sakar\u0101 ar preces nog\u0101d\u0101\u0161anu.<\/p>\n

(22.11.2001. likuma redakcij\u0101 ar groz\u012bjumiem, kas izdar\u012bti ar 26.11.2009. likumu, kas st\u0101jas sp\u0113k\u0101 24.12.2009.)<\/em><\/p>\n

Papildu inform\u0101cija pat\u0113r\u0113t\u0101jiem: http:\/\/www.likumi.lv\/doc.php?id=23309<\/a>
Aktualit\u0101tes pat\u0113r\u0113t\u0101jiem: http:\/\/www.ptac.gov.lv\/page\/35<\/a><\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2080","page","type-page","status-publish","hentry"],"yoast_head":"\nAtmaksas un atgrie\u0161anas politika<\/title>\n<meta name=\"description\" content=\"Atmaksas un atgrie\u0161anas politika – ZiPa | M\u0113beles b\u0113rniem p\u0113c individu\u0101la pas\u016bt\u012bjuma\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zipa.lv\/darbu-galerija\/atmaksas-un-atgriesanas-politika\/\" \/>\n<meta property=\"og:locale\" content=\"lv_LV\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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